Privacy policy
Last Updated: December 2025
Samuel & Co. respects your privacy. This policy explains the personal information that Sherlock Clothing Ltd. collects about you, why we collect it, and how we use it. It applies to our Canadian stores, online experiences, and affiliated platforms.
By providing personal information to our website, visiting our stores, or accessing affiliated sites, you consent to the collection, use, and disclosure of your information as described in this Policy. If our practices change, we will update this Policy on our website.
What is Personal Information and How We Collect It
Personal information is any data that identifies an individual, recorded in any form. Examples include:
- Name, age, date of birth
- Email and postal address
- Phone numbers
- Payment and financial information
We collect personal information when you:
- Visit our website or stores
- Participate in contests, promotions, or surveys
- Join our loyalty program
- Engage with us on social media
We use this information to:
- Improve your shopping experience
- Communicate about products, promotions, contests, or loyalty programs
- Process job applications
- Protect against fraud or errors
Protecting Personal Information
Samuel & Co. safeguards your personal information with measures appropriate to its sensitivity, including:
- Physical security measures
- Electronic security measures
- Organizational processes and training
Please note that personal information shared publicly, such as on social media, is accessible by anyone. We cannot guarantee the privacy of such information.
Consent
We collect, use, and disclose personal information only with your knowledge and consent, except where required or permitted by law. You may withdraw your consent at any time, subject to legal or contractual obligations.
Accuracy
We strive to keep your personal information accurate, complete, and up to date for the purposes it is collected. You may request access to review or correct your information at any time.
Cookies & Tracking Technologies
Our website may use cookies, web beacons, or similar technologies to improve your browsing experience, analyze site traffic, and personalize content. Cookies may also be used for marketing purposes, including retargeting and promotional campaigns.
You can manage your cookie preferences via your browser settings, but disabling cookies may limit certain website functionality.
Marketing Communications
With your consent, we may send you emails or messages about promotions, products, or loyalty programs. You may unsubscribe or opt out at any time by following the instructions in the message or contacting us directly at:
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law. When personal information is no longer needed, it will be securely deleted or anonymized.
Links to Other Sites
Our website may contain links to external websites. These sites may have their own privacy policies, or none at all. We are not responsible for the practices, content, or accuracy of these sites and do not endorse them or the products or services offered.